Refund & Cancellation

1. No Cancellation/refunds

2. No refunds for cancellations due to heavy rain or other reasons.

3. Unauthorized access attempts will be dealt with under relevant cybersecurity laws.

4. Day visit bookings during the rainy season are provisional and can be canceled on short notice due to weather conditions; no refunds in such cases.

5. No refunds for advance reservations if entry is disrupted due to natural causes.

6. Partial or full fee refunds may be issued if entry is disrupted due to factors beyond CTR's control.

7. Visitors enter at their own risk, and CTR is not liable for any injury or damage.

8. Any disputes are subject to the laws and jurisdiction of Uttarakhand, India.

9. MDR charges are non-refundable. MDR Charges - It is a fee charged by a bank for providing payment processing services. Essentially, when you make a payment at a POS or website, a small percentage of the transaction amount as MDR is charged by your bank. This fee covers the cost of processing the transaction, including the technology infrastructure, fraud protection, and administrative expenses associated with facilitating electronic payments. If the payment is deducted but the tickets are not booked, the refunded amount will exclude the MDR charges, as they are non-refundable.

10. Please note that bookings secured via travel agents, agencies, or other third parties must comply with our Terms of Use and official booking procedures. Failure to do so may result in ticket cancellation without prior notice and without refunds.
Corbett Tiger Reserve will not be held responsible for any losses incurred due to such cancellations. The tourist will be solely responsible for any financial or other consequences arising from such cancellation.

11. If you have secured your permits via any travel agent, agency, or any other third party, and you encounter any issues or queries, please contact your booking agent directly for assistance.
While we may acknowledge your concerns, Corbett Tiger Reserve will not be responsible for resolving issues related to bookings made through third parties.


Disclaimer :: Reliance on Server to Server Communication for booking tickets (S2S) :
We may monitor activity on our System to identify and prevent prohibited activities. This monitoring may involve identifying S2S (Server to Server Communication) practices which includes but not limited to AZURE, GCP, AWS, ORACLE COULD associated with your internet connection. However, we will not solely rely on these platforms to identify violations and malpractices. By booking tickets through the CTR system, you agree to avoid any practices that could disrupt a fair experience for others. Engaging in such activities may result in strict action from CTR, including the cancellation of your tickets without any refunds and prior warning/intimation. To know more about the IP Ranges which might attract the restrictions for your bookings click here

Status Declaration
(this section applies to Booking Agencies/Tour Operators & Planners/ Information Forums/Display Boards/Banners/Signage/Third-Party websites) :
To ensure transparency and protect our customers, CTR reserves the right to cancel the permits without any refunds and prior warning/intimation of tour operators whose website fails to clearly disclose their status as a travel agent or reseller of CTR tickets.

1. Arrive 45 mins before gate timings to avoid inconvenience; late entry is not allowed.

2. Alcohol and non-vegetarian food are prohibited inside the reserve.

3. Visitors must be accompanied by a registered Nature Guide or Naturalist.

4. The reserve is a litter-free zone; visitors must carry out all non-biodegradable litter.

5. Firearms, pets, and unregistered vehicles are not allowed.

6. Visitors should stick to designated trails and routes.

7. Cooking is only allowed in designated areas.

8. Smoking and lighting fires are prohibited.

9. No loud music or noise; use of headphones for audio equipment is required.

10. No excessive speeding or horn-blowing.

11. Do not disturb or feed wildlife; severe penalties apply.

12. Accommodation must be occupied as reserved or intimated; otherwise, it may be canceled.

13. Both the gypsy driver and guide are responsible for ensuring that tourists do not disturb, tease, feed, or chase animals. Please take precautions and guide tourists appropriately to prevent such behavior. Failure to comply may result in legal action under section 38J of The Wildlife (Protection) Act, 1972.

14. Day visits to Dhikala Tourism Zone are only allowed on conducted tours.

15. Only designated vehicles registered with CTR are permitted.

16. All visitors are governed by the Wildlife Protection Act and related laws.

17. By entering the CTR territory , you agree to assume all risks in respect of loss, damage and/or injury to your property/person (or anyone else whom you may be responsible for) and be liable for any cost/expense incurred arising out of such loss, damage and/or injury.

1. All reservations are provisional and subject to modification or cancellation by the Field Director.

2. Permits are issued specifically for the individual(s) named on the booking. No exchanges or substitutions of tourists are permitted. If the named individual(s) are unable to visit, the booking will be considered a no-show. No refunds or cancellations will be processed for no-shows.

3. Please ensure that reservation details are accurate and complete. Providing incomplete, false, or abbreviated information will result in permit cancellation and denied entry.

4. Foreign nationals must declare their nationality when reserving.

5. Valid identity proof (e.g., Voter ID, Driving License, etc.) must be presented for verification.

6. Fake or modified permits will lead to legal action, including imprisonment and fines.